Front-of-House Lead: Quality Service & Team Coach

Outback Steakhouse; Altoona (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

Outback Steakhouse in Altoona, PA seeks a Key Front-of-House Leader to support the management team and deliver a consistently high Guest experience. This role emphasizes leadership, coaching, and maintaining restaurant standards across service periods.

The ideal candidate brings prior restaurant leadership, strong customer service, and a “whatever it takes” attitude to drive daily quality and teamwork in a fast-paced environment.

Qualifications

• Certified in all front-of-house functions.
• Legal authorization to work in the United States.
• Previous leadership experience in the restaurant industry.
• Ability to balance front- and back-of-house operations.

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies.
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance).
• Review staffing assignments and lead pre-shift meetings.
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs.
• Perform quality table checks and handle routine Guest issues.
• Participate in events, marketing, purchasing, training, quality control, and financial activities.

Skills

FOH leadership

Staff coaching

Quality control

Job description

Outback Steakhouse in Altoona, PA seeks a Key Front-of-House Leader to support the management team and deliver a consistently high Guest experience. This role emphasizes leadership, coaching, and maintaining restaurant standards across service periods.

The ideal candidate brings prior restaurant leadership, strong customer service, and a “whatever it takes” attitude to drive daily quality and teamwork in a fast-paced environment.