Front-of-House Key Leader: Pre-Opening & Guest Experience

Carrabba's Italian Grill, LLC; Concord (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Carrabba's Italian Grill, LLC in the United States is seeking a skilled Front-of-House Lead to uphold service standards across dining rooms and events. This role emphasizes guest satisfaction, team mentorship, and efficient communication between front and back-of-house.

Under direct supervision, you will support management, lead pre-shift briefings, coach staff, and ensure quality table service. Previous restaurant leadership experience and FOH certification are preferred; equal opportunity

Qualifications

• Certified in all front-of-house functions.
• Legal authorization to work in the United States.

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance)
• Review staffing assignments and lead pre-shift meetings
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs
• Perform quality table checks and handle routine Guest issues
• Participate in events, marketing, purchasing, training, quality control, and financial activities

Skills

FOH Certification

Education

Legal authorization to work in the United States

Job description

Carrabba's Italian Grill, LLC in the United States is seeking a skilled Front-of-House Lead to uphold service standards across dining rooms and events. This role emphasizes guest satisfaction, team mentorship, and efficient communication between front and back-of-house.

Under direct supervision, you will support management, lead pre-shift briefings, coach staff, and ensure quality table service. Previous restaurant leadership experience and FOH certification are preferred; equal opportunity