Front-of-House Leader: Guest Experience & Operations

Carrabba's Italian Grill, LLC; Grandville (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Job summary

Carrabba's Italian Grill is seeking a hands-on Front-of-House leader who will uphold restaurant standards, support management, and ensure seamless guest experiences. You will help coach staff, manage pre-shift meetings, and participate in events, marketing, and quality control to drive daily excellence.

We value leaders with a “whatever it takes” attitude who can balance front- and back-of-house needs while maintaining high employment quality standards and strong guest satisfaction across all

Qualifications

• Certified in all front-of-house functions.
• Legal authorization to work in the United States.

Responsibilities

• Uphold high employment quality standards in line with Bloomin' Brands policies.
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance)
• Review staffing assignments and lead pre-shift meetings
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs
• Perform quality table checks and handle routine Guest issues
• Participate in events, marketing, purchasing, training, quality control, and financial activities

Skills

Leadership

Guest service

Team coordination

Job description

Text "Pasta" to 30437 to apply now!

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At Carrabba’s Italian Grill, we value having fun and creating memories that last a lifetime. Our atmosphere and hospitality for our guests are old-world Italian with a new-world feel.We provide our team members with a place to gain valuable experience, career growth and a sense of pride.Our goal is to allow your passion for food, love of family and hospitality in your heart to create memorable experiences for all of our guests.

Under direct supervision, the Key position supports front-of-house team members and management by maintaining restaurant standards, fostering positive Guest and team experiences, and ensuring effective internal communication. This role requires a leader with a "whatever it takes" attitude, dedicated to helping the management team, team members, and Guests achieve daily quality and consistency.

Responsibilities:

• Uphold high employment quality standards in line with Bloomin' Brands policies
• Conduct pre-opening quality checks and ensure the restaurant is ready for service prior to opening (kitchen and bar line checks, interior and exterior maintenance)
• Review staffing assignments and lead pre-shift meetings
• Support and coach front-of-house staff in customer service while balancing front- and back-of-house needs
• Perform quality table checks and handle routine Guest issues
• Participate in events, marketing, purchasing, training, quality control, and financial activities

Minimum Requirements:

• Certified in all front-of-house functions
• Legal authorization to work in the United States

Preferred Requirements:

• Previous experience in the restaurant industry
• Previously held positions of leadership

Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at https://bloominbrandsbenefits.com/

Compensation Range: Varies by Location -

We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply!A new window will open where you can complete your application with the help of our virtual assistant Tony. We look forward to hearing from you!