Guest Experience Host - Reservations & Seating

Grove Bay Hospitality Group; Miami Beach (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company parties

Dental insurance

Employee discounts

Tuition assistance

Job summary

Grove Bay Hospitality Group in Miami Beach is seeking friendly, energetic individuals to join Jeremy Ford's restaurant team. The role involves greeting guests, assisting with reservations, guiding them to tables, providing wait time estimates, and explaining menus.

Responsibilities include optimizing seating to balance workload, answering phones, and scheduling reservations for large parties. Grove Bay is an equal opportunity employer with opportunities for advancement and staff development.

Qualifications

• High school diploma or GED preferred.
• Prior customer service experience in hospitality.
• Positive attitude and strong interpersonal skills.
• Good communication and phone etiquette.
• Flexibility to work alternating shifts.
• Able to stand for long periods.

Responsibilities

• Greet customers as they walk into the restaurant.
• Assist guests with reservations and guide them to their table.
• Provide wait time estimates and seat guests.
• Present menus and answer initial questions.
• Optimize seating to balance workload for staff.
• Answer phones and schedule reservations for large parties.

Skills

Customer service

Interpersonal skills

Communication skills

Flexibility

Stand for long periods

Education

High school diploma or GED

Tools

OpenTable

Job description

Grove Bay Hospitality Group in Miami Beach is seeking friendly, energetic individuals to join Jeremy Ford's restaurant team. The role involves greeting guests, assisting with reservations, guiding them to tables, providing wait time estimates, and explaining menus.

Responsibilities include optimizing seating to balance workload, answering phones, and scheduling reservations for large parties. Grove Bay is an equal opportunity employer with opportunities for advancement and staff development.