Front of House Host - Create Memorable Guest Experiences

Cunningham Restaurant Group; Indianapolis (IN); On-site; USD 32,000 - 36,000; Full time

Job summary

BRU Burger Keystone in Indianapolis, IN is seeking a Host to welcome guests, manage the waitlist, and help ensure a smooth dining experience. You are the first impression and play a key role in guest satisfaction.

As the host, you will guide guests to seats, relay special requests, coordinate with servers, and maintain a clean, organized host stand. Flexible hours include evenings, weekends, and holidays; training provided.

Qualifications

• Excellent customer service and communication skills.
• Friendly and outgoing personality with a positive attitude.
• Strong organizational and multitasking abilities.
• Ability to remain calm and professional in high-pressure situations.
• Familiarity with reservation systems or software is a plus.

Responsibilities

• Guest Greeting and Seating: welcome guests and manage seating and waitlists.
• Reservation Management: take and confirm reservations; maintain reservation book.
• Guest Assistance: provide menu information, specials, and promotions; assist with coat check.
• Communication and Coordination: liaise with servers and kitchen to ensure smooth seating and service.
• Maintain cleanliness and organization of the host stand and waiting area.

Skills

Guest services

Communication

Organization

Calm under pressure

Reservation systems

Job description

BRU Burger Keystone in Indianapolis, IN is seeking a Host to welcome guests, manage the waitlist, and help ensure a smooth dining experience. You are the first impression and play a key role in guest satisfaction.

As the host, you will guide guests to seats, relay special requests, coordinate with servers, and maintain a clean, organized host stand. Flexible hours include evenings, weekends, and holidays; training provided.