Front of House / Cashier

Main Street Eats; Kennesaw (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Flexible scheduling

Full and part-time availability

Discounted shift meals

Career growth opportunities

Job summary

Main Street Eats in Georgia seeks a Front of House team member who is self-motivated, friendly and dedicated to outstanding customer service. You will be the face of the restaurant, helping guests navigate the menu and place orders with a positive attitude.

Responsibilities include assisting with training, answering phones, restocking, handling to-go orders, and maintaining a clean, organized space while staying punctual and calm during peak times.

Qualifications

• Friendly guest experience in person and over the phone.
• Accurate to-go orders and attention to detail.
• Must be at least 18 years old.
• Adaptable in a fast-paced environment.

Responsibilities

• Know menu and assist customers in navigating the menu and placing orders.
• Deliver excellent customer service and suggest products to meet sales goals.
• Assist with new employee training and supporting team performance.
• Support other areas: answering phones, restocking, packing and checking to-go/delivery orders, cleaning and documenting.

Skills

Customer service

Attention to detail

Team player

Clear communication

Flexibility

Job description

Job Overview

The ideal Front of House employee is one of our most important roles and is self-motivated, friendly and committed to providing outstanding customer service every day. In this role you’ll…

• Be knowledgeable and enthusiastic about the restaurant's menu and products and able to assist customers in navigating the menu and placing orders
• Deliver legendary customer service by determining the customer’s needs & suggesting products to enhance service & meet or exceed sales goals.
• Assist with new employee training by positively reinforcing successful performance and offering assistance as needed
• Support other areas of the restaurant as requested, answering telephones, restocking counter station and condiments, packing and checking to-go and delivery orders, cleanup and documentation
• The ability to communicate clearly and professionally with customers and coworkers
• Thrive in a fast-paced environment and embrace working a flexible schedule
• Ability to get a pouring license for beer and wine sales - must be 18
• Maintain regular and consistent attendance and punctuality
• Sweeping the floors and patio and other related cleaning tasks (ie. bathrooms)
• Maintain a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the shift team
• Contribute to positive team environment by recognizing changes in partner moral and performance and then communicating with the store manager

What we're looking for:

• Ability to create a friendly and inviting guest experience in person and over the phone
• Attention to detail; you make sure every to-go order is accurate
• A can-do attitude; you tackle every task with a smile
• Team player; you’re always willing to give and ask for help
• Must be at least 18 years old

What we offer:

• Flexible scheduling
• Full and part-time availability
• Discounted shift meals
• Career growth opportunities

Note: This job description is not intended to be all-inclusive. All team members may perform other related duties as assigned by their supervisor.