Front of House & Bar Manager — Guest Experience Leader

Three-Notch; Arlington (VA); On-site; USD 50,000 - 60,000; Full time

Job summary

Three Notch’d Brewing Company in Northern Virginia is seeking an Assistant General Manager to support the General Manager and oversee guest services, driving top-line sales and controlling expenses through smart inventory and scheduling.

The role requires at least 1 year of supervisory or management experience in hospitality, strong organization, communication and teambuilding skills, and familiarity with Toast or similar restaurant software.

Qualifications

• 1 year of supervisory or management experience in the hospitality industry.
• Very strong organizational skills.
• Strong communication, interpersonal, and teambuilding skills.
• Proven problem-solving skills.
• Self-starter, proactive, open-minded, positive approach.
• Ability to successfully motivate and coach others.
• Ability to take on additional responsibilities as needed.
• Experience with Restaurant Management Software, such as Toast.

Responsibilities

• Ensures outstanding guest service by providing a guest-friendly environment, high standards, solid product knowledge and all other components of guest services.
• Manage all hiring, training and development of all Front of House team members.
• Implements and maintains guest service standards.
• Implementation and management of Three Notch’d Brewing Company initiatives and programs including but not limited to FBC memberships, loyalty programs, and Lifetime Memberships.
• Train staff to raise the bar on educating the customer as well as upselling techniques.
• Plans and assigns daily goals, tasks and assignments.
• Ensure that all opening, and closing, responsibilities are completed.
• Manage bartenders and/or Front of House staff for special events.
• Maintain oversight and compliance for all health, sanitation, liquor, safety and facility matters.
• Maintains adherence to all company policies and procedures.
• Oversee all Front of House scheduling.
• Toast POS System knowledge, maintenance, upgrades, troubleshooting.
• Help develop relations with local suppliers as it pertains to the bar program to establish craft enhanced cocktails and experiences.
• Conduct inventory management on a weekly basis and order product accordingly.
• Ability to move kegs and operate a hand truck.
• Other duties as assigned.

Skills

Supervisory experience

Management experience

Organizational skills

Communication

Teambuilding

Problem-solving

Self-starter

Microsoft Office

Education

Bachelor's degree in Marketing, Hospitality, Brewing or related discipline

Tools

Toast POS

Job description

Three Notch’d Brewing Company in Northern Virginia is seeking an Assistant General Manager to support the General Manager and oversee guest services, driving top-line sales and controlling expenses through smart inventory and scheduling.

The role requires at least 1 year of supervisory or management experience in hospitality, strong organization, communication and teambuilding skills, and familiarity with Toast or similar restaurant software.