Assistant General Manager

ADP, Inc.; Arlington (VA); On-site; USD 50,000 - 60,000; Full time

Job summary

Three Notch’d Brewing Company in Northern Virginia seeks an Assistant General Manager to support the General Manager, oversee front-of-house operations, guest services and staff development.

You will hire, train, schedule, manage inventory and drive top-line sales while ensuring compliance with health and safety standards. This role reports to the General Manager and leads the Front of House team.

Qualifications

• 1 year of supervisory or management experience in the hospitality industry.
• Strong organizational skills and attention to detail.
• Excellent communication, interpersonal and teambuilding abilities.
• Proven problem-solving skills and proactive mindset.
• Proficient with MS Office (Word, Excel, PowerPoint, OneNote).
• Experience with restaurant management software such as Toast.

Responsibilities

• Ensures outstanding guest service and a guest-friendly environment.
• Manage hiring, training and development of Front of House team members.
• Implements and maintains guest service standards.
• Manage bar program initiatives, loyalty programs and memberships.
• Train staff to upsell and educate customers.
• Plan and assign daily goals, tasks and shift schedules.
• Oversee opening and closing responsibilities and health/safety compliance.
• Supervise Front of House staff for special events.
• Maintain health, sanitation, liquor, safety and facility standards.
• Oversee Front of House scheduling and POS system upkeep.

Skills

Supervisory experience

Hospitality mgmt

Organizational skills

Communication skills

Interpersonal skills

Problem-solving

Self-starter

Coaching ability

Taking on responsibility

MS Office

Education

Bachelor’s degree in Marketing, Hospitality, Brewing or related discipline

Tools

Toast POS

Microsoft Office Suite

Job description

Full Time Northern Virginia - Clarendon, Arlington, VA, US

4 days ago Requisition ID: 1930

Salary Range: $50,000.00 To $60,000.00 Annually

Job Title: Assistant General Manager

Direct Report: General Manager

Job Summary: The Assistant General Manager is responsible for establishing and maintaining guest services. This role will directly support the General Manager with various tasks involved in the overall operation of the store. This includes maximizing sales and profitability by developing staff and driving top line sales and controlling expenses through inventory and schedule management.

Essential Tasks and Responsibilities:

• Ensures outstanding guest service by providing a guest-friendly environment, high standards, solid product knowledge and all other components of guest services.
• Manage all hiring, training and development of all Front of House team members.
• Implements and maintains guest service standards.
• Implementation and management of Three Notch’d Brewing Company initiatives and programs including but not limited to FBC memberships, loyalty programs, and Lifetime Memberships.
• Train staff to raise the bar on educating the customer as well as upselling techniques.
• Plans and assigns daily goals, tasks and assignments.
• Ensure that all opening, and closing, responsibilities are completed.
• Manage bartenders and/or Front of House staff for special events.
• Maintain oversight and compliance for all health, sanitation, liquor, safety and facility matters.
• Maintains adherence to all company policies and procedures.
• Oversee all Front of House scheduling.
• Toast POS System knowledge, maintenance, upgrades, troubleshooting.
• Help develop relations with local suppliers as it pertains to the bar program to establish craft enhanced cocktails and experiences.
• Conduct inventory management on a weekly basis and order product accordingly.
• Ability to move kegs and operate a hand truck.
• Other duties as assigned.

Supervisory Responsibilities:

Provide direction for all front of house staff.

Required Qualifications:

• 1 year of supervisory or management experience in the hospitality industry.
• Very strong organizational skills.
• Strong communication, interpersonal, and teambuilding skills.
• Proven problem-solving skills.
• Self-starter, proactive, open-minded, positive approach.
• Ability to successfully motivate and coach others.
• Ability to take on additional responsibilities as needed.
• Competent in using Microsoft Office, including Word, Excel, PowerPoint and OneNote.
• Experience with Restaurant Management Software, such as Toast.

Desired Qualifications:

• A Bachelor’s degree in Marketing, Hospitality, Brewing or related discipline
• Front of House.
• Moderate to loud noise levels.
• Occasionally encounter extreme temperature changes.

Equipment Used:

• Telephone
• Computer

Travel Requirements:

Moderate Travel (<10%)

Lifting Requirements:

Able to occasionally lift up to 130 pounds.

Physical Requirement:

While performing the duties of this job, the employee is regularly required to endure on a daily basis, walking, standing, sitting, kneeling, and crouching.

Three Notch’d Brewing Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected class under state and local law.