Front-Line Loss Prevention & Customer Service Associate II

The TJX Companies, Inc.; Bemidji (MN); On-site; USD 18,000 - 25,000; Full time

Job summary

TJ Maxx is seeking a Store Loss Prevention Associate to help protect the store, customers, and assets while upholding company policies and creating a safe shopping environment. Duties include standing at the front of the store, deterring theft, assisting customers, and reporting incidents.

Requires 0–2 years of retail or security experience, strong communication, and the ability to work independently. Starting pay ranges from $13.30 to $18.60 per hour with benefits and opportunities for growth.

Qualifications

• Strong verbal and written communication abilities.
• Sound decision making skills.
• Ability to take initiative and perform well independently.
• Prioritizes/organizes workload and manages time effectively.
• Able to stand for long periods of time.
• 0-2 years retail or security experience.

Responsibilities

• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Performs other duties as assigned

Skills

Verbal communication

Written communication

Decision making

Independence

Time management

Stamina

Job description

TJ Maxx is seeking a Store Loss Prevention Associate to help protect the store, customers, and assets while upholding company policies and creating a safe shopping environment. Duties include standing at the front of the store, deterring theft, assisting customers, and reporting incidents.

Requires 0–2 years of retail or security experience, strong communication, and the ability to work independently. Starting pay ranges from $13.30 to $18.60 per hour with benefits and opportunities for growth.