Retail Loss Prevention Detective - Protect & Investigate

The TJX Companies, Inc.; Medford (MA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Job summary

TJ Maxx is seeking a Store Loss Prevention Associate to help reduce theft, uphold safety, and protect people and property. You will work closely with Store Management, conduct apprehensions within policy, and communicate effectively with Associates.

This role emphasizes integrity, teamwork, and flexible scheduling; 0-2 years retail or security experience preferred, basic computer and time-management skills, and the ability to handle evolving situations.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Able to respond to changes in direction or unexpected situations.
• Standout colleague, working effectively with peers and supervisors.

Responsibilities

• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

Skills

Communication

Investigative skills

Analytical skills

Basic computer skills

Time management

Job description

TJ Maxx is seeking a Store Loss Prevention Associate to help reduce theft, uphold safety, and protect people and property. You will work closely with Store Management, conduct apprehensions within policy, and communicate effectively with Associates.

This role emphasizes integrity, teamwork, and flexible scheduling; 0-2 years retail or security experience preferred, basic computer and time-management skills, and the ability to handle evolving situations.