Front-Line Loss Prevention Associate II – Customer Care

The TJX Companies, Inc.; Madison (WI); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Scholarship program

Adoption assistance

Job summary

The TJX Companies, Inc. is seeking a store associate to support loss prevention and customer service at our Madison, WI location.

You will perform front-of-store duties, act as a visual deterrent to theft, wear a body worn camera, greet customers courteously, and coordinate with store management and LP teams to maintain safety and brand integrity. This role emphasizes strong communication, independent initiative, and the ability to stand for long periods while supporting store operations and

Qualifications

• Strong verbal and written communication.
• Ability to take initiative and work independently.
• Prioritizes workload and manages time effectively.
• 0-2 years of retail or security experience.

Responsibilities

• Maintain a proper and professional stance at the front of the store.
• Act as a visual deterrent to prevent potential loss/dishonesty.
• Wear a Company-approved uniform and Body Worn Camera.
• Greet customers courteously and refer requests to management or customer service.
• Respond to customer inquiries and observe/report suspicious behavior or incidents.
• Conduct a closing safety sweep with management.

Skills

Communication

Customer service

Stamina

Initiative

Retail experience

Job description

The TJX Companies, Inc. is seeking a store associate to support loss prevention and customer service at our Madison, WI location.

You will perform front-of-store duties, act as a visual deterrent to theft, wear a body worn camera, greet customers courteously, and coordinate with store management and LP teams to maintain safety and brand integrity. This role emphasizes strong communication, independent initiative, and the ability to stand for long periods while supporting store operations and