Front Entry Ambassador & Customer Experience

Meijer, Inc.; Michigan; On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer, Inc. in Standale, MI, is seeking a part-time Greeter to provide a professional presence at the front entryways, deter theft, and welcome customers as they enter and exit the store.

You will engage with customers, confirm receipts when necessary, and help maintain a safe shopping environment. The role emphasizes active awareness, rapid responses to alerts, de-escalation techniques, and clear communication with team members.

Qualifications

• High school graduate or equivalent.
• 1-2 years of customer service experience or asset protection experience
• Clear and professional written and oral communication skills
• Ability to actively move throughout work area for long periods of time
• Ability to respond to alerts quickly and urgently
• Ability to learn and interact with new and existing technology solutions
• Ability to learn and apply negotiation and de-escalation techniques
• Ability to maintain knowledge of product locations to direct customers

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

Skills

Customer service

Asset protection

Communication

Negotiation

Safety awareness

Education

High school diploma

Job description

Meijer, Inc. in Standale, MI, is seeking a part-time Greeter to provide a professional presence at the front entryways, deter theft, and welcome customers as they enter and exit the store.

You will engage with customers, confirm receipts when necessary, and help maintain a safe shopping environment. The role emphasizes active awareness, rapid responses to alerts, de-escalation techniques, and clear communication with team members.