Front Entrance Shortage Control Specialist - Flexible Hours

Burlington Stores, Inc.; Abilene (TX); On-site; USD 13,000 - 19,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Part-time benefits

Job summary

Burlington Stores, Inc. is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering outstanding customer service. You’ll monitor store entrances, greet customers, and support theft-reduction programs under the guidance of store leadership.

This role requires a confident presence, effective communication, and the ability to work in a fast-paced setting. Part-time hours, competitive wage, and associate discount are available as part of Burlington’s

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment
• Ability to maintain confidentiality is required
• Ability to review, analyze and comprehend business trends
• Ability to exhibit a positive demeanor, strong posture, and energetic greeting
• Ability to work in a fast paced, high-pressure environment with detailed focus and disciplined decision making
• Excellent communication with customers and co-workers
• Excellent leadership skills that support fostering productive business relationships

Responsibilities

• Maintain a professional appearance at all times, wearing the designated dress standards, radio and earpiece
• Stand positioned at the front of the store, remaining vigilant and aware of your surroundings
• Greet every customer entering or exiting the store with a warm smile and a loud, friendly greeting, promoting a sense of control and security
• Create a secure environment and reduce opportunities for theft
• Possess a knowledge mastery of top shortage areas and support programs aimed at theft reduction
• Effectively communicate information about theft prevention during store rallies, collaborating with the Manager on Duty
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety and security standards
• Understand the role you play in keeping your store and assets safe and secure
• Provide support in training associates on shortage reduction programs and processes
• Role-model safety as a top priority and address any unsafe practices promptly
• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred
• Ability to review, analyze and comprehend business trends
• Excellent communication with customers and co-workers
• Excellent leadership skills that support fostering productive business relationships

Skills

Customer service

Retail

Asset protection

Loss prevention

Communication

Job description

Burlington Stores, Inc. is seeking a Shortage Control Associate to help maintain a secure shopping environment while delivering outstanding customer service. You’ll monitor store entrances, greet customers, and support theft-reduction programs under the guidance of store leadership.

This role requires a confident presence, effective communication, and the ability to work in a fast-paced setting. Part-time hours, competitive wage, and associate discount are available as part of Burlington’s