Front Entrance Shortage Control Specialist - Flexible Hours

Burlington; Westland (MI); On-site; USD 16,000 - 22,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Medical coverage

401(k) plan

Paid time off after 1 year

Job summary

Burlington is seeking a part-time Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will stand at store entrances, greet customers, monitor high-risk areas, and report theft incidents to management.

The role emphasizes teamwork, safety, and adherence to company security programs. The position offers a competitive hourly wage, associate discounts, flexible hours, and potential eligibility for medical coverage and a 401(k)

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods and visually monitor store environment.
• Maintain confidentiality at all times.
• Ability to review, analyze and comprehend business trends.
• Able to work in a fast-paced, high-pressure environment with detailed focus and disciplined decision making.

Responsibilities

• Monitor store entrance/exit to reduce theft opportunities.
• Greet every customer with a warm, loud, and friendly greeting.
• Identify and report theft incidents or suspicious activity to Manager on Duty.
• Conduct bag and package checks in accordance with safety and security standards.
• Support training of associates on shortage reduction programs.

Skills

Customer service

Communication

Leadership

Confident greeting

Security awareness

Radio communication

Tools

Radio

Job description

Burlington is seeking a part-time Shortage Control Associate to help maintain a secure shopping environment while delivering excellent customer service. You will stand at store entrances, greet customers, monitor high-risk areas, and report theft incidents to management.

The role emphasizes teamwork, safety, and adherence to company security programs. The position offers a competitive hourly wage, associate discounts, flexible hours, and potential eligibility for medical coverage and a 401(k)