Front Entrance Shortage Control Specialist

Burlington; Pittsburgh (Allegheny County); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Associate discount

Flexible hours

Training and development opportunities

Job summary

Burlington is seeking a Shortage Control Associate to help create a secure shopping environment while delivering excellent customer service. You will monitor entrances, greet customers, and report theft incidents to management with a confident, energetic presence.

The role emphasizes training, compliance, and collaboration with store leadership. The position offers part-time opportunities with competitive wages, flexible hours, and an associate discount.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations.
• Ability to stand and walk for extended periods and visually monitor store environment.
• Ability to maintain confidentiality.
• Flexible schedule including nights, weekends, and holidays.
• Excellent communication with customers and co-workers.
• Ability to work in a fast-paced, high-pressure environment with disciplined decision making.

Responsibilities

• Maintain command presence at store entrances and exits to reduce theft.
• Greet every customer entering or exiting with a warm smile and a loud, friendly greeting.
• Identify and report theft incidents or suspicious subjects to Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring adherence to safety standards.
• Provide support in training associates on shortage reduction programs.
• Role-model safety as a top priority and address any unsafe practices promptly.

Skills

Customer service

Communication

Leadership

Attention to detail

Job description

Burlington is seeking a Shortage Control Associate to help create a secure shopping environment while delivering excellent customer service. You will monitor entrances, greet customers, and report theft incidents to management with a confident, energetic presence.

The role emphasizes training, compliance, and collaboration with store leadership. The position offers part-time opportunities with competitive wages, flexible hours, and an associate discount.