Front Entrance Security & Customer Experience Specialist

Meijer Inc.; Noblesville (IN); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Career development programs

Job summary

Meijer Inc. is seeking a frontline loss prevention/asset protection professional to deter theft and support safe store operations.

You will engage with customers at entry/exit points, validate receipts, and respond to alarms while maintaining safety for team members and shoppers. The role emphasizes clear communication, quick response to alerts, and effective use of technology to document incidents and direct customers to product locations.

Qualifications

• High school graduate or equivalent.
• 1-2 years of customer service experience or asset protection experience
• Clear and professional written and oral communication skills
• Ability to actively move throughout work area for long periods of time
• Ability to respond to alerts quickly and urgently
• Ability to learn and interact with new and existing technology solutions
• Ability to use technology to document and communicate incidents
• Ability to learn and apply negotiation and de-escalation techniques
• Ability to maintain knowledge of product locations to direct customers
• Ability to work successfully with conflict

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

Skills

Customer service

Asset protection

Communication

De-escalation

Teamwork

Adaptability

Tech savviness

Safety awareness

Education

High school diploma

Job description

Meijer Inc. is seeking a frontline loss prevention/asset protection professional to deter theft and support safe store operations.

You will engage with customers at entry/exit points, validate receipts, and respond to alarms while maintaining safety for team members and shoppers. The role emphasizes clear communication, quick response to alerts, and effective use of technology to document incidents and direct customers to product locations.