Frontline Asset Protection & Safety Associate

Meijer Inc.; Maple Ridge (OH); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. seeks a front-end Asset Protection team member to deter theft and maintain safety at store entrances and checkout areas.

You will engage with customers, validate receipts, and promptly address security alarms while supporting a secure shopping environment. Qualified candidates have a high school diploma, 1–2 years of customer service or asset protection experience, and strong communication skills.

Qualifications

• High school graduate or equivalent.
• 1–2 years of customer service or asset protection experience.
• Clear and professional written and oral communication skills.
• Ability to move throughout work area for long periods of time.
• Ability to learn and apply negotiation and de-escalation techniques.
• Ability to maintain knowledge of product locations to direct customers.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Reduce store disruption following the company de-escalation and negotiation techniques.
• Document and communicate theft, safety, and alarm activity incidents.

Skills

Customer service

Asset protection

Communication skills

De-escalation techniques

Safety awareness

Negotiation skills

Education

High school diploma or equivalent

Job description

Meijer Inc. seeks a front-end Asset Protection team member to deter theft and maintain safety at store entrances and checkout areas.

You will engage with customers, validate receipts, and promptly address security alarms while supporting a secure shopping environment. Qualified candidates have a high school diploma, 1–2 years of customer service or asset protection experience, and strong communication skills.