Front Entrance Guest & Safety Ambassador

Meijer Inc.; Orland Park (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Development programs for advancement

Medical/dental/vision

Paid time off (PTO)

Job summary

Meijer Inc. in Orland Park, IL is seeking a front-entry security associate to deter theft, engage with customers entering and exiting, and maintain a professional presence at store entrances.

You will respond to alerts, document incidents, and work with team members to resolve safety concerns. The role emphasizes de-escalation, swift action, and ability to move throughout the store area.

Qualifications

• High school diploma or equivalent.
• 1–2 years of customer service or asset protection experience.
• Clear written and verbal communication skills.
• Ability to move throughout the work area for long periods.
• Ability to respond to alerts quickly and urgently.
• Ability to learn and interact with new technology solutions.
• Ability to use technology to document and communicate incidents.
• Ability to learn and apply negotiation and de-escalation techniques.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations.
• Prevent theft through an active presence and engagement with customers entering and exiting.
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms.
• Document and communicate theft, safety, and alarm activity incidents.

Skills

Customer service

Asset protection

Communication skills

Physical endurance

Tech literacy

Conflict de-escalation

Education

High school diploma or equivalent

Job description

Meijer Inc. in Orland Park, IL is seeking a front-entry security associate to deter theft, engage with customers entering and exiting, and maintain a professional presence at store entrances.

You will respond to alerts, document incidents, and work with team members to resolve safety concerns. The role emphasizes de-escalation, swift action, and ability to move throughout the store area.