Front End Team Leader - Retail Growth & Service

Ollie's Bargain Outlet, Inc.; Neenah (WI); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Health coverage (Medical, Dental, VIsn

401K with company match

Career growth & talent development

Associate discount at 20%

Voluntary benefits

Résumé du poste

Ollie's Bargain Outlet, Inc. in Wisconsin seeks a Retail Front End Team Leader to guide the store's front-end team, ensure a positive customer experience, and uphold Ollie's core values in daily operations.

You will oversee staffing, payroll budgeting, safety meetings, pricing updates, and coordination with merchandising, while fostering associates' development and delivering strong service.

Qualifications

• High school diploma or equivalent required.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.

Responsabilités

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie's Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Connaissances

Team leadership

Customer service

Collaboration

Positive attitude

Formation

High school diploma or equivalent

Description du poste

Ollie's Bargain Outlet, Inc. in Wisconsin seeks a Retail Front End Team Leader to guide the store's front-end team, ensure a positive customer experience, and uphold Ollie's core values in daily operations.

You will oversee staffing, payroll budgeting, safety meetings, pricing updates, and coordination with merchandising, while fostering associates' development and delivering strong service.