Front End Team Lead: Drive Service & Growth

Ollie's Bargain Outlet, Inc.; Ellisville (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RX coverage

401K with company match

Associate discount 20%

Job summary

Ollie's Bargain Outlet, Inc. is seeking a Retail Front End Team Leader to oversee the store's front-end operations and lead a team dedicated to delivering a great customer experience. The role includes staff development, customer service, asset protection, and daily store maintenance.

You will manage payroll budgets, assist with hiring and scheduling, drive pricing updates, and lead safety initiatives. A strong leader with a positive attitude will thrive in this fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• 1–2 years supervisory experience with a mid- to large-size retailer.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie's Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Schedule flexibility

Positive attitude

Education

High school diploma or equivalent

Job description

Ollie's Bargain Outlet, Inc. is seeking a Retail Front End Team Leader to oversee the store's front-end operations and lead a team dedicated to delivering a great customer experience. The role includes staff development, customer service, asset protection, and daily store maintenance.

You will manage payroll budgets, assist with hiring and scheduling, drive pricing updates, and lead safety initiatives. A strong leader with a positive attitude will thrive in this fast-paced environment.