Front-End Team Leader & Operations Coach

Lowe's Companies, Inc.; Espanola (NM); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Benefits program

Equal opportunity employer

Job summary

Lowe's Companies, Inc. is seeking a Store Leader to direct daily operations, coaching a team to deliver top customer service and achieve department goals.

You will manage staffing, performance feedback, and safety protocols while coordinating cross-functional tasks to maintain store efficiency and a positive shopping environment. The role emphasizes leadership, customer focus, and operational discipline, with responsibilities across front-end and fulfillment activities, ensuring smooth execution

Qualifications

• Strong leadership and coaching abilities with a focus on customer service.
• Experience supervising or leading retail teams and coordinating staffing.
• Ability to participate in selection decisions for new associates.

Responsibilities

• Lead team to deliver outstanding customer service and achieve department goals.
• Provide timely feedback and performance coaching; address issues with guidance from management.
• Ensure safety, security, and shrink prevention; monitor store operations and staffing.
• Drive operational excellence and improve processes to reduce waste and improve customer experience.

Skills

Team leadership

Coaching

Customer service

Interviews input

Education

High school diploma or GED

Tools

Microsoft Office Suite

Store computer systems ( Genesis, Sterling )

Job description

Lowe's Companies, Inc. is seeking a Store Leader to direct daily operations, coaching a team to deliver top customer service and achieve department goals.

You will manage staffing, performance feedback, and safety protocols while coordinating cross-functional tasks to maintain store efficiency and a positive shopping environment. The role emphasizes leadership, customer focus, and operational discipline, with responsibilities across front-end and fulfillment activities, ensuring smooth execution