Front End Team Leader - Elevate Retail Experience

Ollie's Bargain Outlet, Inc.; Hammond (LA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, vision, RX after 90d

401K with immediate vesting

Career growth & development

20% associate discount

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is hiring a Retail Front End Team Leader to guide the store's front-end operations and lead a customer-focused sales team. The role emphasizes associate development, customer service excellence, and adherence to store standards.

Responsibilities include payroll and budgeting support, safety leadership, hiring, and pricing updates. The position requires a high school diploma and 1–2 years of supervisory experience, with flexible scheduling including evenings and

Qualifications

• High school diploma or equivalent.
• 1–2 years supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays on a regular basis.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with managing payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

Positive attitude

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is hiring a Retail Front End Team Leader to guide the store's front-end operations and lead a customer-focused sales team. The role emphasizes associate development, customer service excellence, and adherence to store standards.

Responsibilities include payroll and budgeting support, safety leadership, hiring, and pricing updates. The position requires a high school diploma and 1–2 years of supervisory experience, with flexible scheduling including evenings and