Front-End Team Leader: Elevate Customer Experience & Growth

Ollie's Bargain Outlet, Inc.; Mableton (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and RX coverage

401K with company match

20% Associate discount

Career growth opportunities

Job summary

Ollie's Bargain Outlet, Inc. is looking for a Retail Front End Team Leader in Mableton, Georgia. This role involves leading the front-end team, ensuring a great customer experience, and managing various operational aspects including payroll and associate development.

The ideal candidate will have a high school diploma and at least 1-2 years of supervisory experience in retail. Responsibilities include overseeing customer service standards and assisting in staff training and scheduling. Flexibility to work evenings and weekends is essential.

Qualifications

• 1-2 years of supervisory experience in a retail environment.
• Must be flexible with scheduling including evenings and holidays.
• Positive attitude and good communication skills.

Responsibilities

• Oversee the front-end and ensure customer service standards are met.
• Assist with payroll budgets and store banking activities.
• Lead monthly safety meetings and follow up on actions.
• Support the hiring and development of store associates.

Skills

Supervisory experience

Customer service

Team leadership

Flexibility

Education

High school diploma or equivalent

Job description

Ollie's Bargain Outlet, Inc. is looking for a Retail Front End Team Leader in Mableton, Georgia. This role involves leading the front-end team, ensuring a great customer experience, and managing various operational aspects including payroll and associate development.

The ideal candidate will have a high school diploma and at least 1-2 years of supervisory experience in retail. Responsibilities include overseeing customer service standards and assisting in staff training and scheduling. Flexibility to work evenings and weekends is essential.