Front End Team Lead: Retail Ops & Growth

Ollie's Bargain Outlet, Inc.; Winchester (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

RX coverage

401K with match

Career growth

Associate discount 20%

Voluntary benefits

Job summary

Ollie’s Bargain Outlet, Inc. is seeking a Front End Team Leader to supervise the front-end operations and build a strong team dedicated to delivering a great customer experience.

This role includes payroll budgeting, hiring and development, merchandising support, pricing updates, safety leadership, and daily store duties including opening and closing tasks. A prerequisite is a high school diploma and 1–2 years of supervisory experience at a mid- to large-size retailer, with availability for

Qualifications

• High school diploma or equivalent required.
• 1–2 years of supervisory experience with a mid- to large-size retailer.
• Schedule flexibility to work evenings, weekends, and holidays.
• Positive attitude and team player who interacts well with customers and associates.

Responsibilities

• Oversee front-end, entrance, and exterior standards while driving associate productivity, daily task assignment, and customer service standards.
• Assist with payroll budgets, expenses, store banking, shrink reduction, and related reporting to support financial and operational goals.
• Provide leadership with the Associates regarding all donation programs and Ollie’s Army sign-up and membership.
• Lead monthly safety meetings and ensure follow-up actions are completed.
• Assist with the hiring, development, supervision, and scheduling of store Associates to support staffing and performance goals.
• Support merchandising execution and ensure pricing updates are completed as required.
• Perform all Team Leader functions to open and close the store when needed and complete additional responsibilities as assigned.

Skills

Team leadership

Customer service

People management

Education

High school diploma or equivalent

Job description

Ollie’s Bargain Outlet, Inc. is seeking a Front End Team Leader to supervise the front-end operations and build a strong team dedicated to delivering a great customer experience.

This role includes payroll budgeting, hiring and development, merchandising support, pricing updates, safety leadership, and daily store duties including opening and closing tasks. A prerequisite is a high school diploma and 1–2 years of supervisory experience at a mid- to large-size retailer, with availability for