Front-End Team Lead - Member Services & Operations

Sam's Club; Rochester (MN); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

Sam's Club in Rochester, MN is seeking a frontline supervisor to assist management, train associates, and drive member satisfaction. You will direct duties, communicate goals, and coach staff on service approaches to resolve member issues according to policy.

The role emphasizes supervising front-end operations, handling transactions, and promoting memberships and benefits while maintaining store standards and safety protocols. This is an hourly, on-site position.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.

Responsibilities

• Assist management with supervision of associates in area of responsibility.
• Provide member service by assisting with purchases and guidance.
• Oversee front-end operations including registers, returns, and merchandise placement.

Skills

Retail supervision

Customer service

Leadership

Job description

Sam's Club in Rochester, MN is seeking a frontline supervisor to assist management, train associates, and drive member satisfaction. You will direct duties, communicate goals, and coach staff on service approaches to resolve member issues according to policy.

The role emphasizes supervising front-end operations, handling transactions, and promoting memberships and benefits while maintaining store standards and safety protocols. This is an hourly, on-site position.