Front-End Team Lead — Member Experience Champion

Sam's Club; Long Beach (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Employee discounts

Job summary

Sam's Club in Long Beach, CA seeks an enthusiastic associate to supervise front-end operations and support member services. You will train associates, handle member questions, process memberships and upgrades, and assist with purchases using registers or self-checkout.

The role emphasizes delivering friendly, efficient service and maintaining a well-organized checkout area in a fast-paced club environment.

Qualifications

• 6 months retail experience including operating front‑end equipment (e.g., cash register)
• 6 months customer service experience
• Must be 18 years of age or older

Responsibilities

• Assist management with supervision of associates including assigning duties and providing guidance
• Promote membership and assist with processing memberships and upgrades
• Provide member service by assisting with purchases and answering questions
• Maintain cleanliness, organize merchandise, and ensure accurate transactions

Skills

Retail experience

Front-end equipment

Customer service

Tools

Cash register

Job description

Sam's Club in Long Beach, CA seeks an enthusiastic associate to supervise front-end operations and support member services. You will train associates, handle member questions, process memberships and upgrades, and assist with purchases using registers or self-checkout.

The role emphasizes delivering friendly, efficient service and maintaining a well-organized checkout area in a fast-paced club environment.