Front-End Team Lead — Member Services & Coaching

Sam's Club; Santa Clarita (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) & stock program

PTO & leave options

Disability benefits

Employee discounts

Education benefits

Job summary

Sam's Club in Santa Clarita, CA is seeking a front-end associate to supervise and train associates, assist members, and support operations. You will manage duties, help members with purchases, and handle memberships and payments while delivering friendly, efficient service.

The role emphasizes teamwork, integrity, and meeting customer and membership goals. The position is hourly with a comprehensive benefits package and opportunities for growth.

Qualifications

• 6 months retail experience including operating front-end equipment and 6 months customer service experience.
• Must be 18 years of age or older.
• Preferred: leading a front-end team, supervising experience including hiring and mentoring.

Responsibilities

• Assist management with supervision of associates in assigned area, assign duties, train associates.
• Provide member service, assist members with purchases, and guide using self-checkout or registers.
• Process memberships, upgrades, and credit accounts; promote store programs and benefits.

Skills

Retail experience

Customer service

Team supervision (preferred)

Job description

Sam's Club in Santa Clarita, CA is seeking a front-end associate to supervise and train associates, assist members, and support operations. You will manage duties, help members with purchases, and handle memberships and payments while delivering friendly, efficient service.

The role emphasizes teamwork, integrity, and meeting customer and membership goals. The position is hourly with a comprehensive benefits package and opportunities for growth.