Member Experience Team Lead

Sam's Club; Pittsburgh (Allegheny County); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Life insurance

Employee discounts

Job summary

Sam's Club in Pittsburgh, PA is hiring a Front-End Associate to assist management, supervise associates, and ensure member service excellence. You will guide and train staff, support membership efforts, handle transactions, and maintain store efficiency in a fast-paced retail environment.

The role offers competitive pay with a performance-based bonus and a benefits package including health coverage, 401(k), paid time off, and employee discounts, with opportunities for growth within Walmart's

Qualifications

• Must have 6 months retail experience including operating front-end equipment.
• Must have 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates and assign duties.
• Provide guidance on member service approaches to resolve issues.
• Process memberships, upgrades, and credit accounts.
• Handle transactions and guide customers at registers or self-checkout.
• Maintain store cleanliness and assist with merchandising and safety.

Skills

Retail experience

Customer service

Cash handling

Tools

Cash register

POS system

Job description

Sam's Club in Pittsburgh, PA is hiring a Front-End Associate to assist management, supervise associates, and ensure member service excellence. You will guide and train staff, support membership efforts, handle transactions, and maintain store efficiency in a fast-paced retail environment.

The role offers competitive pay with a performance-based bonus and a benefits package including health coverage, 401(k), paid time off, and employee discounts, with opportunities for growth within Walmart's