Member Services Team Lead

Sam's Club; Altoona (PA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase

PTO & leave

Discounts

Job summary

Sam's Club in Altoona, PA is seeking a front-end associate to assist supervision, support member service, and help with purchases and self-checkout. You will communicate membership options to members and participate in training and scheduling while ensuring policies are followed.

This role emphasizes teamwork, integrity, and delivering a positive shopping experience. The position offers competitive pay and benefits for eligible associates located in Altoona.

Qualifications

• 6 months retail experience including operating front-end equipment.
• 6 months customer service experience.

Responsibilities

• Assist supervision of associates by assigning duties and providing guidance.
• Support member service by helping with purchases and self-checkout assistance.
• Communicate membership options and processes to current and prospective members.
• Support compliance with policies and participate in recruiting, scheduling and training.

Skills

Customer service

Cash handling

Front-end equipment

Job description

Sam's Club in Altoona, PA is seeking a front-end associate to assist supervision, support member service, and help with purchases and self-checkout. You will communicate membership options to members and participate in training and scheduling while ensuring policies are followed.

This role emphasizes teamwork, integrity, and delivering a positive shopping experience. The position offers competitive pay and benefits for eligible associates located in Altoona.