Front End Team Lead – Guest Experience

Experience Champaign Urbana; Champaign (IL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible Spending Accounts

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program

Job summary

Niemann Harvest Market in Champaign, IL is seeking a Customer Service Associate to deliver exceptional guest service, supervise the front end, and coach staff to uphold company standards. The role focuses on creating a positive store atmosphere for customers and a positive environment for associates while fostering the Niemann Harvest Market culture.

The position includes cashier duties, service desk support, and maintaining front-end cleanliness and order, with adherence to policies and

Qualifications

• No formal education or experience required.
• Strong communication and math skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Delivers superior guest service and ensures satisfaction.
• Supervises front end and manages queue flow.
• Assists with service desk functions and POS systems.
• Ensures compliance with policies and safety procedures.

Skills

Guest service

Leadership

Communication

Job description

Niemann Harvest Market in Champaign, IL is seeking a Customer Service Associate to deliver exceptional guest service, supervise the front end, and coach staff to uphold company standards. The role focuses on creating a positive store atmosphere for customers and a positive environment for associates while fostering the Niemann Harvest Market culture.

The position includes cashier duties, service desk support, and maintaining front-end cleanliness and order, with adherence to policies and