Front End Supervisor: Lead Customer Service & Team

nficountymarket; Monmouth (IL); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Life Insurance

Voluntary Benefits

Paid Time Off

Retirement Plans

Employee Assistance Program

Job summary

Niemann Foods Management is seeking a Front End Supervisor at County Market in Illinois. The role supervises the Front End team, delivers superior guest service, and trains staff to uphold company standards across cashier and service desk operations.

The position requires leadership, strong communication, and the ability to multi-task in a fast-paced retail environment with focus on customer satisfaction and policy compliance.

Qualifications

• High school diploma or GED required.
• Experience in customer service or retail supervision is preferred.

Responsibilities

• Delivers superior guest service and ensures customer satisfaction.
• Learns and uses the GUEST program.
• Greet customers with a friendly demeanor and smile.
• Supervises Front End cleanliness and organization.
• Directs front-end traffic and cashier/bagger operations.
• Handles service desk functions (refunds, bill payments, etc.).
• Follows store policies, procedures, and safety guidelines.

Skills

Customer service

Leadership

Communication

Honesty/Integrity

Money handling

Multi-tasking

Education

High school diploma or GED

Tools

POS system

Cash register

Job description

Niemann Foods Management is seeking a Front End Supervisor at County Market in Illinois. The role supervises the Front End team, delivers superior guest service, and trains staff to uphold company standards across cashier and service desk operations.

The position requires leadership, strong communication, and the ability to multi-task in a fast-paced retail environment with focus on customer satisfaction and policy compliance.