Front End Team Lead — Customer Service & Training

Price Chopper Supermarkets-Market 32; Brattleboro (VT); On-site; USD 42,000 - 56,000; Full time

Job summary

Price Chopper Supermarkets-Market 32 in Brattleboro, VT is hiring for a Front End Supervisor. You will lead Front End, Office, Customer Service, and Bottle teams, ensuring fast, friendly service, proper dress, and policy adherence.

You will train staff, monitor cash controls, and drive efficiency and safety across the front end and related areas. Experience in supervision and strong communication are essential.

Qualifications

• Must be 18 years of age or older.
• High School degree or equivalent required.
• Minimum 3 years of related experience.
• Strong customer service and leadership abilities.

Responsibilities

• Deliver fast, friendly, and efficient customer service at all times.
• Ensure associates greet customers, smile, and request AdvantEdge Cards.
• Maintain awareness of shrink and implement controls.
• Keep workstations neat and organized per 5S standards.
• Train, schedule, and supervise Front End, Office, Customer Service, and Bottle associates.
• Provide a safe environment for customers and associates.
• Maintain cleanliness and compliance with sanitation standards in all areas.
• Enforce company policies, dress code, and system procedures.
• Monitor cash and asset controls.
• Track training progress and evaluations.
• Correct pricing errors promptly.
• Manage supply orders and inventory controls.
• Meet or exceed financial goals for Front End areas.
• Communicate and implement company programs.
• Act as first-level support for Customer Service issues.
• Develop Front End and Office Supervisors for bench strength.

Skills

People management

Organizational skills

Multi-tasking

Communication skills

Literacy & computer basics

3+ years experience

Follow-through

Education

High School Diploma or equivalent

Job description

Price Chopper Supermarkets-Market 32 in Brattleboro, VT is hiring for a Front End Supervisor. You will lead Front End, Office, Customer Service, and Bottle teams, ensuring fast, friendly service, proper dress, and policy adherence.

You will train staff, monitor cash controls, and drive efficiency and safety across the front end and related areas. Experience in supervision and strong communication are essential.