Front-End Team Lead & Customer Service Supervisor

Homeland Stores; Hollis (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

Homeland is seeking an Assistant Front-End Manager to lead our frontline team and ensure outstanding customer service in a fast-paced store environment. You will greet customers, supervise front-end staff, and coordinate scheduling with the store manager.

You will also oversee cashier operations, merchandise presentation, safety compliance, and adherence to company policies. Strong communication and leadership are essential to success in this role.

Qualifications

• High School Diploma or Equivalent.
• Prior supervisory experience.
• Prior cashier experience.

Responsibilities

• Greet/supervise customer greeting and front-end staff.
• Develop weekly labor schedule for front-end employees.
• Monitor front-end service and manage checkout operations.
• Ensure safety rules and store procedures are followed.
• Assist with opening/closing accounting procedures and cash handling.
• Prevent loss by proper handling of items and price checks.
• Coordinate merchandising and communicate policy changes.

Skills

Customer service

Supervisory experience

Cashier experience

Interpersonal communication

Teamwork

Education

High School Diploma or Equivalent

Job description

Homeland is seeking an Assistant Front-End Manager to lead our frontline team and ensure outstanding customer service in a fast-paced store environment. You will greet customers, supervise front-end staff, and coordinate scheduling with the store manager.

You will also oversee cashier operations, merchandise presentation, safety compliance, and adherence to company policies. Strong communication and leadership are essential to success in this role.