Employee-Owner Front End Team Lead

Homeland Stores; Moore (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Homeland is seeking an Assistant Front-End Manager to supervise front-end staff, greet customers, and uphold excellent service standards. You will help hire, train, and schedule front-end associates, while ensuring cash handling accuracy and safety procedures.

The role emphasizes strong interpersonal skills, teamwork, and a commitment to providing top-level customer service in a fast-paced store environment.

Qualifications

• High School Diploma or equivalent required.
• Prior supervisory experience preferred.
• Prior cashier experience preferred.
• Strong interpersonal and customer service skills.

Responsibilities

• Greet/supervise customer greeting and handle questions/requests/complaints.
• Initiate and/or make recommendations regarding hiring, discipline, promotion, and evaluation of front-end staff.
• Schedule weekly labor for front-end employees with store manager approval.
• Ensure safety compliance for staff and customers and report hazards.
• Monitor front-end service, manage express lanes, and call for additional help as needed.
• Handle cash operations including giving change, approving refunds and voids.
• Oversee checkout and bagging, and movement of bagged items to customers' cars.
• Ensure opening/closing accounting procedures are followed and policies are updated.

Skills

Supervisory experience

Cashier experience

Interpersonal communication

Teamwork

Customer service

Education

High School Diploma or Equivalent

Tools

Cash register operations

Job description

Homeland is seeking an Assistant Front-End Manager to supervise front-end staff, greet customers, and uphold excellent service standards. You will help hire, train, and schedule front-end associates, while ensuring cash handling accuracy and safety procedures.

The role emphasizes strong interpersonal skills, teamwork, and a commitment to providing top-level customer service in a fast-paced store environment.