Front End Team Lead — Customer Experience

The TJX Companies, Inc.; Indianapolis (IN); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical, dental, vision

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a front-line leader to promote exceptional customer experiences at the Marshalls store in Indianapolis. You will supervise Associates, ensure courteous service, and drive loyalty programs while modeling integrity and safety in daily operations.

The role emphasizes training, teamwork, and adherence to store policies. Flexible scheduling and weekend availability are required, with competitive benefits and opportunities for growth within the

Qualifications

• Flexible schedule including nights and weekends
• Strong merchandising knowledge is required
• Ability to multitask in a fast-paced retail setting
• Excellent communication and organizational skills with attention to detail
• Ability to train other associates and lead small teams
• At least 1 year of retail experience and 6 months of leadership experience

Responsibilities

• Create a positive customer experience at front of store
• Lead by example in delivering courteous service and promoting loyalty programs
• Train and mentor associates on front-end principles and customer engagement
• Assign registers, coordinate breaks, and ensure POS coverage
• Address customer concerns promptly and maintain store cleanliness and organization
• Support management with training needs and compliance with labor policies

Skills

Flexible schedule

Merchandising knowledge

Multi-tasking

Communication & organization

Train others

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a front-line leader to promote exceptional customer experiences at the Marshalls store in Indianapolis. You will supervise Associates, ensure courteous service, and drive loyalty programs while modeling integrity and safety in daily operations.

The role emphasizes training, teamwork, and adherence to store policies. Flexible scheduling and weekend availability are required, with competitive benefits and opportunities for growth within the