Customer Experience Manager — Front-End Leadership & Training

The TJX Companies, Inc.; Fort Wayne (IN); On-site; USD 19,630 - 20,319; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Paid holidays/vacation/sick

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a customer-focused Store Leader for its Marshalls location in Fort Wayne, IN. In this role, you will oversee a team of associates, ensuring exceptional customer service and a positive shopping experience. Ideal candidates will have retail experience and strong leadership skills.

This position offers flexible schedules including nights and weekends and comprehensive benefits. Pay ranges from $14.25 to $14.75 per hour based on experience, with opportunities for growth.

Qualifications

• 1 year of retail experience and 6 months of leadership experience required.
• Strong understanding of merchandising techniques.
• Capable of multi-tasking and training others.

Responsibilities

• Oversee a team of associates and ensure prompt customer service.
• Train and mentor associates on customer experience principles.
• Promote safety awareness and maintain a clean store environment.

Skills

Customer service skills

Team leadership

Strong communication

Organizational skills

Merchandising techniques

Job description

The TJX Companies, Inc. is seeking a customer-focused Store Leader for its Marshalls location in Fort Wayne, IN. In this role, you will oversee a team of associates, ensuring exceptional customer service and a positive shopping experience. Ideal candidates will have retail experience and strong leadership skills.

This position offers flexible schedules including nights and weekends and comprehensive benefits. Pay ranges from $14.25 to $14.75 per hour based on experience, with opportunities for growth.