Front End Team Lead — Customer Experience

The TJX Companies, Inc.; Cape Girardeau (MO); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health care FSA

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. is seeking a front-end leader at TJ Maxx in Cape Girardeau, MO to promote an exceptional customer experience and supervise Associates at the front of the store.

You will train staff, manage POS coverage, and participate in loyalty programs while upholding policies and store standards. Applicants should be able to work nights and weekends, demonstrate merchandising knowledge, multi-task, and collaborate with management to meet store goals.

Qualifications

• Strong merchandising knowledge and techniques.
• Able to multitask in a fast-paced retail environment.
• Clear communication with customers and team members; detail oriented.
• Keep store organized and manage priorities effectively.
• Collaborative team player with peers and supervisors; supports training.
• Experience leading small teams in a retail setting; willingness to train others.

Responsibilities

• Promote an excellent customer experience and support loyalty programs.
• Oversee front-of-store Associates, ensuring prompt, courteous service.
• Train and mentor Associates on front-end principles and personalized service.
• Assign registers, manage POS coverage, and coordinate breaks for staff.
• Address customer concerns promptly and maintain a safe, clean store environment.
• Support management on training and store efficiency initiatives.

Skills

Merchandising

Multitasking

Communication

Organization

Teamwork

Training others

Retail experience

Leadership experience

Job description

The TJX Companies, Inc. is seeking a front-end leader at TJ Maxx in Cape Girardeau, MO to promote an exceptional customer experience and supervise Associates at the front of the store.

You will train staff, manage POS coverage, and participate in loyalty programs while upholding policies and store standards. Applicants should be able to work nights and weekends, demonstrate merchandising knowledge, multi-task, and collaborate with management to meet store goals.