Front End Supervisor - Lead Team, Growth & Flexible Hours

Burlington Stores; Buffalo (NY); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

Associate Discount

Medical, Dental, Vision Coverage

Employee Assistance Program

Life Insurance

Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores in Buffalo, NY is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will oversee front-end operations, coach associates, and drive exceptional service while upholding our core values.

This role requires at least 1 year of supervisory experience in off-price environments, the ability to work nights, weekends and holidays, and the stamina to move heavy merchandise.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both our customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times.
• Reinforce our company Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drives Community Relations participation through company programs and partnerships.

Skills

Supervisory experience

Interpersonal skills

Team leadership

Customer service

Flexibility

Job description

Burlington Stores in Buffalo, NY is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will oversee front-end operations, coach associates, and drive exceptional service while upholding our core values.

This role requires at least 1 year of supervisory experience in off-price environments, the ability to work nights, weekends and holidays, and the stamina to move heavy merchandise.