Front End Supervisor | Flexible Hours & Growth

Burlington Stores; Dundalk (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth Opportunities

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores is seeking a Full-Time Customer Service Supervisor to support store leadership across merchandising, customer service, operations, and HR. This role is a stepping-stone to management and focuses on building strong teams and partnerships to drive results.

The ideal candidate has supervisory experience in off-price retail, strong interpersonal skills, and availability for nights, weekends, and holidays. Competitive pay and comprehensive benefits are offered.

Qualifications

• 1+ year of supervisory experience in off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising front-end operations to ensure excellent customer service
• Reinforce Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drive Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitor schedule adherence

Skills

Supervisory experience

Interpersonal skills

Availability

Physical ability

Job description

Burlington Stores is seeking a Full-Time Customer Service Supervisor to support store leadership across merchandising, customer service, operations, and HR. This role is a stepping-stone to management and focuses on building strong teams and partnerships to drive results.

The ideal candidate has supervisory experience in off-price retail, strong interpersonal skills, and availability for nights, weekends, and holidays. Competitive pay and comprehensive benefits are offered.