Front End Supervisor: Lead, Coach & Drive Sales

Burlington Stores, Inc.; Selden (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Inc. in Selden, NY, is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise front-end operations, coach associates, and support management in merchandising, service, and safety to drive results.

The role requires at least 1 year of supervisory experience in off-price or big-box retail, strong people skills, and the ability to work nights, weekends, and holidays. A competitive wage and extensive benefits are offered.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure exceptional customer service.
• Reinforce Asset Protection strategies to eliminate shortage.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Interpersonal skills

Flexible schedule

Job description

Burlington Stores, Inc. in Selden, NY, is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise front-end operations, coach associates, and support management in merchandising, service, and safety to drive results.

The role requires at least 1 year of supervisory experience in off-price or big-box retail, strong people skills, and the ability to work nights, weekends, and holidays. A competitive wage and extensive benefits are offered.