Front End Supervisor: Lead Team & Customer Experience

Burlington; Bloomfield (CT); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical coverage

Dental coverage

Vision coverage

EAP

Life and disability insurance

PTO

Paid holidays

401(k) plan

Job summary

Burlington Stores is hiring for a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor. You will join store leadership to oversee Merchandising, Customer Service, Operations, and HR, driving results through strong team leadership and partnerships.

This role is a stepping-stone to management with opportunities for growth, training, and development across nationwide stores. The position requires supervisory experience in a retail setting, strong people skills, and a

Qualifications

• At least 1 year of supervisory experience in a retail environment.
• Strong interpersonal skills with a positive, engaging attitude.
• Ability to work a full-time schedule including nights, weekends, and holidays.
• Must be able to move/lift store merchandise weighing 40 lbs or more.

Responsibilities

• Supervise store functions and associates as Manager on Duty.
• Maximize sales through training, development, and coaching of direct reports.
• Promote safety and ensure compliance with company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations for excellent service.
• Support Asset Protection initiatives to minimize shrink.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Engage in community relations activities through company programs.

Skills

Supervisory experience

Interpersonal skills

Customer service oriented

Flexible scheduling

Job description

Burlington Stores is hiring for a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor. You will join store leadership to oversee Merchandising, Customer Service, Operations, and HR, driving results through strong team leadership and partnerships.

This role is a stepping-stone to management with opportunities for growth, training, and development across nationwide stores. The position requires supervisory experience in a retail setting, strong people skills, and a