Front End Supervisor - Lead, Grow & Elevate Retail Team

Burlington Stores; Burlington (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount 15-30%

Medical, dental, and vision coverage

Life and disability insurance

Paid time off

Paid holidays

401(k) plan

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team in Burlington, NC.

You will work closely with Store Management in Merchandising, Customer Service, Operations, and Human Resources to drive results and develop strong teams. The role offers opportunities for growth, competitive pay, and a comprehensive benefits package.

Qualifications

• At least 1 year of supervisory experience in retail.
• Strong interpersonal skills with a positive attitude.
• Ability to work a full-time schedule including nights, weekends and holidays.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for both customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Recruit, interview, and onboard new associates.
• Participate in weekly workload planning meetings.
• Drive Community Relations participation through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.

Skills

Supervisory experience

Customer service excellence

Strong interpersonal skills

Tools

POS systems

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team in Burlington, NC.

You will work closely with Store Management in Merchandising, Customer Service, Operations, and Human Resources to drive results and develop strong teams. The role offers opportunities for growth, competitive pay, and a comprehensive benefits package.