Front End Supervisor: Lead Customer Service & Store Ops

Hunter Super Techs - TurnPoint; Richmond (VA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical coverage

Dental coverage

Vision coverage

Employee Assistance Program

Life insurance

Disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores in Richmond, VA is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You will work closely with Store Management in Merchandising, Customer Service, Operations, and Human Resources.

This role is a stepping-stone to a management position within our expanding organization. We offer strong growth opportunities, a competitive wage, flexible hours, and an extensive benefits package including health coverage and

Qualifications

• At least 1 year of supervisory experience within off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more and to stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure excellent customer service.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Support community relations through company programs and partnerships.

Skills

Leadership

Supervisory experience

Interpersonal skills

Team building

Customer service

Job description

Burlington Stores in Richmond, VA is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to join our store leadership team. You will work closely with Store Management in Merchandising, Customer Service, Operations, and Human Resources.

This role is a stepping-stone to a management position within our expanding organization. We offer strong growth opportunities, a competitive wage, flexible hours, and an extensive benefits package including health coverage and