Front End Supervisor: Lead Customer Service & Store Operations

Hunter Super Techs - TurnPoint; Houston (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical insurance

Dental coverage

Vision coverage

Life insurance

Disability insurance

Paid time off

Paid holidays

401(k)

Job summary

Burlington Stores in Houston is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to lead store operations and front-end teams. You will collaborate with store management in Merchandising, Customer Service, Operations, and Human Resources to drive results and growth.

The role emphasizes teamwork, safety, and high-quality customer service, with opportunities for advancement and a comprehensive benefits package. A competitive wage and flexible hours are offered.

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and to stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, development, and coaching of direct reports.
• Promote safety for customers and associates by following guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Address issues/concerns and supervise front-end operations for excellent service.
• Support Asset Protection strategies to prevent shortages.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Engage in Community Relations through company programs and partnerships.

Skills

Supervisory experience

Interpersonal skills

Team leadership

Customer service

Job description

Burlington Stores in Houston is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor to lead store operations and front-end teams. You will collaborate with store management in Merchandising, Customer Service, Operations, and Human Resources to drive results and growth.

The role emphasizes teamwork, safety, and high-quality customer service, with opportunities for advancement and a comprehensive benefits package. A competitive wage and flexible hours are offered.