Front End Supervisor: Lead Store Ops & Customer Service

Burlington Stores; Mesquite (TX); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical, Dental, and Vision Coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401 (k)

Job summary

Burlington Stores, Mesquite, TX, is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise front-end operations, coach associates, and partner with management to drive sales and exceptional customer service.

We offer growth opportunities, flexible hours, an associate discount, and a benefits package including health coverage and a 401(k). This role requires a minimum of one year supervisory experience and the ability to work nights, weekends, and

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty
• Maximize sales results through training, developing, and coaching of direct reports
• Promote safety for both our customers and associates by adhering to company guidelines
• Cultivate a diverse culture based on teamwork and collaboration
• Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times
• Reinforce our company Asset Protection strategies to eliminate shortage
• Assist in recruiting, interviewing, and onboarding new associates
• Participate in weekly workload planning meetings
• Drives Community Relations participation through company programs and partnerships
• Coordinate meal and break periods and monitors schedule adherence

Skills

Supervisory experience

Interpersonal skills

Leadership

Flexible schedule

Job description

Burlington Stores, Mesquite, TX, is seeking a Full-Time Customer Service Supervisor to join our store leadership team. You will supervise front-end operations, coach associates, and partner with management to drive sales and exceptional customer service.

We offer growth opportunities, flexible hours, an associate discount, and a benefits package including health coverage and a 401(k). This role requires a minimum of one year supervisory experience and the ability to work nights, weekends, and