Front End Supervisor: Lead, Coach & Drive Results

Burlington; Homewood (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth opportunities

Competitive pay

Flexible hours

Associate discount

Medical, dental, and vision coverage

Life and disability insurance

Paid time off

Paid holidays

401(k) plan

Employee assistance program

Job summary

Burlington is hiring a Full-Time Customer Service Supervisor at our Homewood, IL location. You will lead front-end operations, supervise associates, and partner with Store Management to drive results while delivering exceptional customer service.

This role emphasizes teamwork, safety, and a passion for growth within a caring, inclusive organization. Competitive pay, growth opportunities, and a 15-30% associate discount are offered to support our teams.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety for customers and associates by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.

Skills

Supervisory experience

Interpersonal skills

Team leadership

Positive attitude

Job description

Burlington is hiring a Full-Time Customer Service Supervisor at our Homewood, IL location. You will lead front-end operations, supervise associates, and partner with Store Management to drive results while delivering exceptional customer service.

This role emphasizes teamwork, safety, and a passion for growth within a caring, inclusive organization. Competitive pay, growth opportunities, and a 15-30% associate discount are offered to support our teams.