Front End Supervisor: Lead Retail Team & Growth

Burlington Stores, Inc.; Rockford (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Growth Opportunities

Competitive Pay

Flexible Hours

15-30% Associate Discount

Medical/dental/vision coverage

Employee Assistance Program

Life and Disability Insurance

Paid Time Off

Paid Holidays

401(k)

Job summary

Burlington Stores, Inc. in Rockford, IL is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team. You’ll supervise front-end operations, train and coach associates, and partner with store management to drive sales and service.

This role offers growth opportunities, competitive pay, flexible hours, and a generous associate discount. You must be able to work a full schedule including nights, weekends and holidays, lift up to 40 lbs, and

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.
• Strong interpersonal skills with a positive and engaging attitude.
• Ability to work a full-time schedule including nights, weekends and holidays as required.
• Ability to move/handle/lift store merchandise weighing 40 lbs. or more, and stand/walk for extended periods.

Responsibilities

• Supervise all store functions and associates while in the role of Manager on Duty.
• Maximize sales results through training, developing, and coaching of direct reports.
• Promote safety by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Resolve issues and supervise front-end operations to ensure exceptional customer service.

Skills

Supervisory experience

Interpersonal skills

Customer service

Job description

Burlington Stores, Inc. in Rockford, IL is seeking a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team. You’ll supervise front-end operations, train and coach associates, and partner with store management to drive sales and service.

This role offers growth opportunities, competitive pay, flexible hours, and a generous associate discount. You must be able to work a full schedule including nights, weekends and holidays, lift up to 40 lbs, and