Front End Supervisor — Lead, Coach & Drive Results

Burlington Stores, Inc.; Gaithersburg (MD); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

401(k)

Paid Time Off

Associate Discount

Medical, Dental, and Vision

Life and Disability Insurance

Job summary

Burlington Stores in Gaithersburg, MD is seeking a full-time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team. You will supervise front-end operations, train staff, and partner with store management in merchandising, operations, and human resources.

The role requires a proven leader who can build strong teams, drive results, and ensure exceptional customer service. Benefits include competitive pay, medical, dental, and vision coverage, paid time off, a

Qualifications

• At least 1 year of supervisory experience within an off-price, big box, or a specialty environment.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales results through training, developing, and coaching direct reports.
• Promote safety by adhering to company guidelines.
• Cultivate a diverse culture based on teamwork and collaboration.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in weekly workload planning meetings.
• Drive community relations through company programs and partnerships.
• Coordinate meal and break periods and monitor schedule adherence.
• Reinforce asset protection strategies to prevent shortages.

Skills

Supervisory experience

Interpersonal skills

Schedule flexibility

Job description

Burlington Stores in Gaithersburg, MD is seeking a full-time Customer Service Supervisor or Selling Floor Supervisor to join our store leadership team. You will supervise front-end operations, train staff, and partner with store management in merchandising, operations, and human resources.

The role requires a proven leader who can build strong teams, drive results, and ensure exceptional customer service. Benefits include competitive pay, medical, dental, and vision coverage, paid time off, a