Front End Supervisor — Lead, Coach & Customer Delight

Burlington; Ardmore (OK); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Growth opportunities

Flexible hours

Associate discount

Medical, dental, vision

Job summary

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor in a fast-paced retail environment. You will lead store operations, coach teams, and ensure exceptional customer service while driving sales and maintaining safety standards.

The role offers growth opportunities, competitive pay, flexible hours, and a comprehensive benefits package. Join a team that values teamwork, respect, and community involvement.

Qualifications

• At least 1 year of supervisory experience in off-price, big box, or specialty retail.
• Strong interpersonal skills with a positive, engaging attitude.
• Ability to work a full-time schedule including nights, weekends, and holidays.
• Must be able to move and lift merchandise and stand for extended periods.

Responsibilities

• Supervise all store functions and associates as Manager on Duty.
• Maximize sales through training, coaching, and development of direct reports.
• Promote safety and adhere to company guidelines for customers and associates.
• Foster a diverse, collaborative culture and resolve issues promptly.
• Support asset protection strategies to reduce shrink and loss.
• Assist in recruiting, interviewing, and onboarding new associates.
• Participate in workload planning and store operations meetings.
• Engage in community relations programs and partnerships.

Skills

Supervisory experience

Interpersonal skills

Leadership

Customer service

Job description

Burlington Stores, Inc. is seeking a Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor in a fast-paced retail environment. You will lead store operations, coach teams, and ensure exceptional customer service while driving sales and maintaining safety standards.

The role offers growth opportunities, competitive pay, flexible hours, and a comprehensive benefits package. Join a team that values teamwork, respect, and community involvement.