Front-End Supervisor: Customer Experience Leader

The GIANT Company

Richboro (PA)

On-site

USD 40,000 - 52,000

Full time

14 days+

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Job summary

The GIANT Company in Richboro, PA is seeking a Front-End Supervisor to oversee all front-end operations, customer service, training, scheduling, and safety in a busy retail setting. This role emphasizes delivering excellent service, maintaining productivity, and upholding company standards.

You will lead checkout teams, ensure PPE compliance, and contribute to store projects while embodying care, courage, integrity, teamwork and humor.

Qualifications

Authorized to work in the U.S.
Able to understand and communicate company policies and safety regulations.
Ergonomic and physical requirements met with or without accommodation.
Able to learn to use checkout equipment and store tools.
Meets performance standards including regular attendance.
Exhibits leadership, energy and urgency.
Strong written and oral communication skills.

Responsibilities

Review the work schedule at shift start and prepare for duties.
Supervise checkout cashiers, assist in checkouts, resolve customer issues.
Perform store level projects as assigned by the assistant store manager of customer experience.
Serve as role model for delivering exceptional customer service.
Handle other duties related to front-end operations, customer service, cash control, productivity, shrink and food safety.